Passenger Choice Awards - Press Release for Airlines

For Immediate Release
____ Airlines Wants Your Feedback!
Let Us Know How We’re Doing by Taking the Quick Online Passenger Choice Awards Survey!
(May 2014) – ____ Airlines works hard to ensure that passengers have the best possible passenger experience. To make sure we keep on the right track, we want to hear directly from you, the passenger! Take this quick and easy survey at and rate every aspect of the journey – from ticketing and ground services to inflight entertainment and beyond.
The Passenger Choice Awards program gives you the opportunity to let us know your opinions related to the job we’re doing. The awards were created to recognize airline achievements in the passenger experience, and ____ Airlines uses the anonymous feedback from each survey to build on what’s working and improve what’s not. Results are tabulated by ratings and research specialists at The Nielsen Company. Your feedback is then forwarded to us.
Awards categories cover inflight publications, connectivity and communications, food and beverage, informational videos and entertainment, cabin ambiance and pre-departure experience. Passengers can take the survey as many times as they would like and are encouraged to fill it out after every flight.
The awards are announced in the fall, but we look at the survey data year-round so that we know whether we’re doing everything we can to keep you happy during air travel.
If you’re not already connected with us online, visit our social media pages at ____. And be sure to become a fan of the Passenger Choice Awards on Facebook and on Twitter for air travel tips and information, as well as updates about the Passenger Choice Awards!
About APEX
The Airline Passenger Experience Association (APEX) encompasses a network of businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience: from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and inflight dining.


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