President's Message

Welcome to, the website of the Airline Passenger Experience Association. APEX is a non-profit group whose members are dedicated to elevating the air travel experience for all passengers.
APEX comprises companies that oversee every step of a passenger’s journey, from ticket purchase to baggage claim.

This is an innovative time for our industry, as every aspect of the passenger experience is being rethought and improved upon - from
lounge design and cabin seating to entertainment and communication technologies. APEX members are introducing innovations that are redefining air travel, and the association is working right alongside
them, driving excellence and offering support with a robust schedule
of workshops, seminars and exhibitions.

APEX is one of the industry’s leading sources of airline passenger experience news and knowledge. If you represent an airline or an airline vendor, APEX membership offers relevant, valuable industry information that will prove essential to your professional development and the growth of your company.

Click here to download the APEX membership application form.


Alfy Veretto
President, APEX


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